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Technology for driving instructors

February 12, 2015
Issue 36
Back to Content Dear Tutor Diary Users

Following our recent upgrade to the system, we have released yet another one, adding even more features which will be useful for your driving school management.

  1. Payment overview displays number of booked hours
  2. Extra status entries to help filtering pupil lists
  3. Different pickup addresses can be selected for individual lessons
  4. List of email providers to help you choose the right one for you
  5. Recycle Bin
  6. Auto Reminders Service
Recycle Bin

Version 7 allows the deletion of records from your diary. Occasionally a record can be deleted by mistake. From now on you can recover important records, which include Instructor Profiles, Pupils Profiles, Admin Users and Bookings. To access Recycle Bin you need to log as Admin user.

Auto Reminders Service

The new system allows auto-reminders to be sent to your pupils. Notification server sends reminders once each night so they will arrive at least the day before the lesson. By default all reminders are off.

The system is very flexible and can send reminders according to your pupil's preference: by email or by text message. First you need to configure the outgoing service.

Reminders by Email - in 3 steps

Step 1 - Outgoing service
  • On the left side of the diary, click Settings
  • Click Emailhive Settings
  • Select SMTP (auto reminders) Tab
  • Click on the box next to Hostname and select smtp.mandrillapp.com
  • Port will be automatically set to 25
  • Then follow instructions on the screen

Your outgoing service is ready.

Step 2 - Schedule
  1. Open your profile
  2. Click Auto Reminders Tab
  3. Select one of the available options
  4. Click Save

Your account is now scheduled for auto reminders. However, the system still does not know what kind of notification and to which pupil to send it yet.

Step 3 - Pupils
  1. Open pupil profile
  2. In the Contact Tab dropdown Auto reminders list and select one of the following options: None, Email, Phone 1
  3. Please make sure that pupils' details are correct

That's it.

Reminders are formatted using your templates. You can edit them in Emailhive menu > Edit templates.

Auto reminders by SMS

Follow instructions above but instead of selecting SMTP (auto reminders) select SMS Gateway (auto reminders) Tab.

We highly recommend selecting Textlocal as this service is one of the fastest for UK customers.

Reminders are formatted using your templates. You can edit them in Emailhive settings > SMS Templates

Currently, all notifications are sent at 18:00 GMT. Our Australian customers will be notified separately about the timing.



Newsletter Editor: Emmie Grant
Technical Support: Gregory Schechter
Tutor Diary Programing Team
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